CleverCleaners – FAQ

CleverCleaners FAQ

Everything you need to know about our cleaning services

About Our Services

What services do you offer?

We provide comprehensive cleaning services for homes and offices:

  • First Time Cleaning: Deep clean for new clients or homes not cleaned in 30+ days
  • Residential Homes: Regular cleaning on a weekly, biweekly, or monthly schedule
  • Move In/Move Out Cleaning: Complete property prep for new residents
  • Post Construction Cleaning: Specialized cleaning after renovations or new builds
  • Office Cleaning: Professional cleaning for commercial spaces
What’s included in a Standard Clean?

Living Areas & Bedrooms:

  • Vacuum/sweep/mop all floors
  • Remove cobwebs
  • Dust ceiling fans, light fixtures, blinds, and vents
  • Dust baseboards & window sills
  • Make beds
  • Clean and disinfect switch plates
  • Clean and disinfect doorknobs

Note: First-time clients who haven’t had professional cleaning within the last month need to select the First Time Clean add-on. This gives our crew the time needed to achieve the high-quality results we’re known for. After that, our Standard Clean is perfect for ongoing weekly, biweekly, or monthly service.

Booking & Scheduling

How do I book a cleaning?

Booking is easy! Simply contact us through our website or call our office. We’ll discuss your specific needs, recommend the best service for your property, and schedule a time that works for you.

How often should I schedule cleanings?

The frequency depends on your lifestyle and home size. Most residential clients choose:

  • Weekly: For busy households or larger homes
  • Biweekly: Most popular option for balanced cleanliness and budget
  • Monthly: For smaller spaces or lighter cleaning needs

We can customize a schedule that fits your needs and budget.

Can I reschedule or cancel an appointment?

Yes! We understand that life happens. Please contact us as soon as possible if you need to reschedule or cancel. Check your service agreement for our cancellation policy details.

Pricing & Payment

How much does cleaning cost?

Pricing varies based on:

  • Size and layout of your home or office
  • Type of service (standard, deep clean, move-in/out)
  • Frequency of cleaning (weekly, biweekly, monthly)
  • Additional services or extras

Contact us for a free quote tailored to your specific needs.

Do you offer discounts for recurring service?

Yes! We reward loyal customers with discounts for regular weekly or biweekly service. Ask about our pricing when you book your first appointment.

Quality & Guarantee

What if I’m not satisfied with the cleaning?

Your satisfaction is our top priority. If you’re not happy with any aspect of your cleaning, contact us within 24 hours. We’ll work to make it right at no additional charge.

Are your cleaners insured and bonded?

Yes. All CleverCleaners team members are thoroughly vetted, trained, and covered by our comprehensive insurance and bonding. Your home and belongings are protected.

Safety & Products

What cleaning products do you use?

We use eco-friendly, non-toxic cleaning products that are safe for families, pets, and the environment. If you have specific product preferences or allergies, let us know when booking and we’ll accommodate your needs.

Is it safe to use your services if I have pets or allergies?

Absolutely. Our products are pet-friendly and hypoallergenic. Please let us know about any pets or allergies during your initial consultation so we can prepare accordingly.

Still have questions?

Contact us directly and our team will be happy to help!